Terms and Conditions

Terms & Conditions

Symphony Textiles Ltd
Unit B2 Southmoor Business Park
Greeba Road, Wythenshawe
United Kingdom, M23 9XS

1. Introduction

These Terms and Conditions govern your use of the Symphony Textiles Ltd. website (symphonytextiles.com) and your relationship with Symphony Textiles Ltd. Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, please do not register for or use the Symphony Textiles Ltd website. Please note that we may update and amend these terms and conditions from time to time, and any changes will be posted on our website. We recommend you regularly review our Terms and Conditions.

2. Use of Website

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Ordering

3.1 All orders that you place on this website are subject to acceptance by Symphony Textiles Ltd.

3.2 When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods.

3.3 Please note that we may use credit scoring or other automated decision-making systems. In the event that we are unable to accept your order, we will inform you of this and provide an explanation.

3.4 Upon acceptance of your order, we will confirm this to you by email. This confirmation will constitute a legally binding agreement between us.

4. Pricing & Payment

4.1 All prices shown on this website are in British Pounds (£) and exclude VAT (unless stated otherwise).

4.2 Prices are liable to change at any time, but changes will not affect orders for which we have already sent you a confirmation email.

4.3 Payment can be made by any method specified on the Symphony Textiles Ltd website at the time of ordering.

5. Delivery

5.1 Symphony Textiles Ltd aims to deliver the products to you at the place of delivery requested by you in your order.

5.2 Delivery times quoted on the website are approximate only, and while we make every effort to deliver within the specified time, we cannot accept liability for any failure to deliver within that time.

5.3 All risk in the products shall pass to you upon delivery.

6. Returns, Refunds & Cancellations

6.1 For Business Customers (B2B): Returns and cancellations are accepted according to standard industry practices. Please contact our customer service team to discuss your specific requirements.

6.2 For Individual Consumers (B2C): You have the right to cancel your order within 14 days without giving any reason, as per the UK Consumer Contracts Regulations. The cancellation period will expire 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

6.3 To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use the model cancellation form available on our website, but it is not obligatory.

6.4 If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us).

7. Product Information

7.1 Symphony Textiles Ltd has made every effort to display as accurately as possible the colours and images of our products that appear on the website. However, we cannot guarantee that your monitor's display of any colour will be accurate.

7.2 All sizes and measurements are approximate, but we do make every effort to ensure they are as accurate as possible.

7.3 Symphony Textiles Ltd adheres to high quality standards and our suppliers we are working with holds certifications including Oeko-tex, ISO 9001, and ISO 14001, demonstrating our commitment to quality, environmental management, and product safety.

8. Liability

8.1 Symphony Textiles Ltd does not accept liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond our reasonable control.

8.2 Symphony Textiles Ltd's liability for losses you suffer because of us breaking this agreement is strictly limited to the purchase price of the goods you purchased.

8.3 This does not include or limit in any way our liability:

For death or personal injury caused by our negligence.
For fraud or fraudulent misrepresentation, or
For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9. Copyright & Trademarks

9.1 All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Symphony Textiles Ltd or its content suppliers and protected by international copyright laws.

9.2 The compilation of all content on this site is the exclusive property of Symphony Textiles Ltd and protected by international copyright laws.

10. Your Account

10.1 If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account.

10.2 You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure.

11. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Symphony Textiles Ltd
Unit B2 Southmoor Business Park
Greeba Road, Wythenshawe
United Kingdom, M23 9XS

Email: [Insert contact email]
Phone: [Insert contact phone number]

Last updated: [Insert date]